Privacy Policy

Last updated: July 30, 2024

OVERVIEW

This Privacy Policy describes how Van Project 1 (the "Site", "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or use our services at vanproject1.com or otherwise interact with us (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

 

SECTION 1 - INFORMATION WE COLLECT

  • Personal Information: We collect personal information such as your name, address, phone number, email address, and payment information when you make a purchase or contact us. This information is essential for providing our Services, processing orders, and improving user experience.
  • Usage Data: We automatically collect data about your interactions with our Site, including your IP address, browser type, and browsing history. This data helps us optimize the Site and personalize your experience.
  • Email Marketing: With your explicit consent, we may use your email to send you information about our products, promotions, and updates. You can opt out at any time by following the unsubscribe link in these communications.



SECTION 2 - CONSENT

  • Obtaining Consent: By providing personal information for transactions, you consent to its use for that purpose. For secondary purposes, such as marketing, we will obtain your explicit consent or provide a clear opt-out mechanism.
  • Withdrawing Consent: You may withdraw your consent at any time by contacting us at sales@vanproject1.com. Withdrawal does not affect the legality of data processing based on consent before its withdrawal.



SECTION 3 - DISCLOSURE OF INFORMATION

We may disclose your personal information under the following circumstances:

  • Legal Requirements: To comply with legal obligations, court orders, or government requests.
  • Protection of Rights: To enforce our terms and conditions, protect our rights, privacy, safety, or property, and that of our users or the public.
  • Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.



SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

(https://www.shopify.com/legal/terms) 

(https://www.shopify.com/legal/privacy)



SECTION 5 - THIRD-PARTY SERVICES

Service Providers: We engage third-party companies and individuals to facilitate our Services, provide services on our behalf, perform Site-related services, and assist us in analyzing how our Services are used. These providers may include payment processors, data hosting services, analytics providers, and marketing partners. We ensure that these third parties access only the personal information necessary to perform their specific tasks and are contractually bound to protect and use your information solely for the purposes for which it was disclosed.

Payment Processing: All payment transactions are processed through secure and compliant payment gateways. We do not store your credit card information on our servers. The use of your personal information by these payment processors is governed by their respective privacy policies.

Data Analytics: We use third-party analytics tools to understand Site traffic and usage patterns, which helps us enhance our Services. These tools collect data such as your IP address, device type, and browsing activities. This information is aggregated and anonymized, meaning it cannot be used to identify you personally.

Advertising Partners: We may share limited data, such as cookie identifiers or general demographic information, with advertising partners to display targeted ads based on your preferences and interests. These partners are prohibited from using your data for any purpose other than to deliver relevant ads on our behalf.

Social Media Features: Our Site may include social media features, such as the Facebook "Like" button or other widgets. These features may collect your IP address, the page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.

Links to Other Websites: Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.



SECTION 6 - SECURITY

We implement industry-standard security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We are not responsible for the security measures of third parties.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



SECTION 7 - COOKIES

Our Site uses cookies to enhance your browsing experience and collect data. You can control cookies through your browser settings, but disabling them may affect the functionality of our Site.



    SECTION 8 - AGE OF CONSENT

    By using this site, you confirm that you are at least the age of majority in your state or province of residence or have the consent of a guardian. Our Services are not directed to children under 16, and we do not knowingly collect personal information from children. If we discover that a child under 16 has provided us with personal information, we will delete it.



    SECTION 9 - INTERNATIONAL USERS

    By accessing our Site from outside the United States, you agree that your information may be transferred, stored, and processed in the United States and other countries where our service providers are located.



    SECTION 10 - CHANGES TO THIS PRIVACY POLICY

    We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and if they are significant, we will notify you through the website or other appropriate means.

    If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.



    SECTION 11 - TEXT MARKETING AND NOTIFICATIONS

    By providing your phone number at checkout, you consent to receive text notifications related to your order and occasional marketing messages. You can opt out of these messages at any time by replying STOP. Standard messaging and data rates may apply.



    CONTACT INFORMATION

    For any questions, concerns, or requests regarding your personal information, please contact our customer support at sales@vanproject1.com.

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